What is Momme?
Momme, abbreviated as “mm,” is a type of weight measurement that silk uses to convey its quality. Similar to how the term “thread count” is used, higher momme means higher quality and durability. For more information, read our blog post, “What is Momme?”
Are your silk sheets machine washable?
Yes. Wash silk sheets and silk pillowcases on the delicate setting with delicate detergent. For more detailed instructions, see our Caring for Silk page.
Do you ship internationally?
At this time, we are slowly adding internationally shipping. We offer shipping to Canada and are working on adding shipping to other countries. If you are not located in the US or Canada and are interested in making an order, please message us at firstname.lastname@example.org with your address and what item(s) you are interested in. We will respond with a personalized quote.
I own a Bed and Breakfast; do you offer a bulk discount on silk sheets?
We offer bulk pricing to the retail and hospitality industries. Owners of Bed and Breakfasts and cabins have inquired about bulk discounts. We offer discount pricing on orders of 3 or more silk sheets sets. Email us at email@example.com.
Do you offer wholesale pricing on silk pillowcases?
Specialty Stores and Boutique owners have inquired about selling Celestial Silk pillowcases. We can offer wholesale prices on orders of 8 or more of the same color, size and style. If you would like to purchase a 30 or more consisting of several varieties, send us an email at firstname.lastname@example.org and we can review our inventory to see how we can help you.
What are your shipping costs within the US?
Celestial Silk offers free USPS shipping on all orders and free expedited, tracked and insured shipping on orders over $40.
What is your return policy?
Celestial Silk stands behind of all its products and wants you to be completely happy with your purchase. We have offer a 15-day full money back guarantee. For more details, see our Return Policy page.
Do you offer gift-wrapping?
Yes. We offer free gift-wrapping for special occasions and holidays. Normally, our silk sheets arrive packaged in white tissue paper in a decorative box and our silk pillowcases arrive surrounded by white tissue paper in a black gift box. We have many colors of tissue paper available. There is a “note” box on the order page - leave a message to specify your preference. During the holidays (Christmas, Valentine’s, Mother’s Day) we offer themed decorative boxes for silk sheets and silk pillowcases. Please make a note if you would like your items packaged in a themed box.
What forms of payment do you accept?
We accept all major credit cards and PayPal.
How do I use my discount code?
There will be a box labeled discount code on the second page of the check out process. You will enter your discount code after you enter your shipping and billing information. The discount code will be applied and your final price will be shown before you press "submit."
If you have questions about Celestial Silk or silk bedding that we didn't answer on this page, simply email us at: email@example.com and we’ll be in touch within 48 hours.
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